Integration Makes Perfection
Voicenter Cloud can link with other systems. This way, we provide a comprehensive solution for your business. Also, enhancing work processes and improving time and resource management.
Where calls start working
Thousands of organizations in Israel are already listening better. With Voicenter, every conversation turns into information, every information turns into a decision, and every decision advances the business.
4.5/5
from over 1,000 customers
4.5/5
from over 1,000 customers
THE VOICENTER METHOD
Every conversation. Three moments.
The system listens to the conversation, understands the context, and triggers the next action — automatically.
Every conversation is heard. In one place.
Voicenter receives calls from any channel - phone, WhatsApp, email, chat - and presents one clear picture of each customer, without switching between systems.
Cloud Communications Platform Features
Holistic Contact Center Solution For Call Centers
Voicenter's virtual call center uses our own advanced technology. It's quick and simple to install, helping you run your business more efficiently.
Cloud Contact Center
• Advanced Queue
• CallBack
• Auto Dialer
• Integration to CRM\ERP
• Real-Time & Monitor
• Reports
Providing You With Telco Grade Phone Services
Boost your office productivity with our phone services. Make calls anywhere, stay in touch, direct your incoming calls as needed, and set up your phone system on your own.
Business Phone Services
• Call Recording
• Flexible IVR
• Virtual Fax
• International Conference
• Calls Encryption
• International Numbers
It Is Never Been So Easy To Connect The Outdoor To Your Business
We provide a way to link your mobile workforce with your cloud communication solution. Our platform lets any SIM user connect to our cloud-based phone services.
Unlimited Mobile
• Call Recording
• Monitor & Real-time
• Reports
• CRM integration
• Advance IVR
• VoLTE IMS
Cloud Telephony API
Click2Call
Direct dialing from your PC or CRM - A simple integration which minimizes users dialing time, prevents typing errors and smooths your business flow.
Pop-Up Screen
Equip your users for every call with your clients CRM info. Even before they pick up the phone, all the data they need to make relevant and personal client interactions.
CDR Notification
Make sure every call is documented into your CRM’s. We will send you Call info and call recordings straight to your clients page. Making QC process easy for you and your users.
Predictive Dialer
Upgrade marketing campaigns to stand out and shorten your ROI. Automate your outgoing calls activity and be sure to reach every client in the most effective way.
Join Our Global Partner Network
Offering a business app?
Let’s enhance it with telephony features
Increase your ARPU by improving your offering
Extensive list of integration methods
Implement our apps in few clicks
Boost your value added services
Free developer consultation
Free business solution consultation
Cloud Communication Solutions
Innovative cloud based telephony solutions for a wide range of business operations
By Industry:
• Telco Operators
• Insurance
• Health
• Banking & Finance
• IT
And More...
By Business Type:
• SMB
• Enterprize
• Corporate
• Government
• Nonprofits
By Call Center Type:
• Sales & Telemarketing
• Support
• Customer Service
• Administrative
• Work from home
Innovative User Experience
Take a look at our user friendly interfaces for managing Business phone systems and Contact Centers
Our Customers Will Convince You Made The Right Choice
About Us
Voicenter is an innovative international tech-telephony company, developing a wide variety of communication platforms. Thanks to the fact that we have a rich research and development center of more than 30 developers in Israel and Europe, we are developing a wide range of communication platforms in secure technologies in the cloud. Our advanced cloud telephony services are tailored to the needs of organizations of any magnitude and are already used by over 50,000 users worldwide.
Important Facts
Our story in digits
15+
years in the market
7
data centers around the world
15M$
invest on R&D
1B
customer interactions annually
99.99%
system Uptime
52
countries where we have customers
+3000
call centers use Voicenter
+300
features developed
24/7
professional support
357
active community members
Select your solution
When we strive to become better than we are, everything around us becomes better too
Business phone system
Perfect match to your office needs and performance
Cloud contact center
Implement a state of the art contact center system for your teams
Management tools
Receive tools to supervise your business operations