Telepharm by Voicenter

Connecting Patients with Care, Anytime, Anywhere

medical health, health solutions

Embrace the future of telehealth with our state-of-the-art video platform. Experience seamless and secure virtual medical consultations, ensuring the best care from anywhere, at any time. Our innovative technology is not just a tool; it's a bridge connecting patients and doctors with efficiency and ease, paving the way for a new era in healthcare accessibility and quality

Telepharm Benefis

Our healthcare solution is equipped with advanced features that harness state-of-the-art technology, revolutionizing the manner in which patient-doctor interactions are facilitated remotely. Here are some key benefits of our solution for the medical field:

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Accessibility

Patients in remote or underserved areas can receive medical care and consultations without the need to travel.

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Convenience

Appointments and medication refills can be handled from the comfort of one's home, saving time and reducing the need for transportation.

minimized exposure

Minimized Exposure

Especially crucial in times like a pandemic, telemedicine reduces the risk of exposure to other potentially contagious patients.

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Cost - Effectiveness

Virtual visits can often be less costly for patients and healthcare systems, reducing the economic burden of healthcare.

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Medication Management

Telepharmacy provides medication counseling, reviews, and management services, ensuring patients receive and understand their prescriptions.

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Continuity of Care

Patients can maintain regular contact with healthcare providers for chronic condition management, follow-ups, and monitoring.

AI Call BOT 

Advanced algorithms are being integrated to aid in improving patients call journey with autogenerated content to assist the patients receive the right treatment and medical information without the need to wait for anyone.

Mobile Health Applications

The rise of health apps on smartphones is making telemedicine and tele pharmacy services more accessible and user-friendly.

Leading Features Of Tele pharm platform for health and medical providers

Incorporating contact center AI solutions into your call center operations can provide a wealth of benefits:

Unique Integration with Appointment Management and CRM System

Our integration provides an intuitive user experience for healthcare teams. It seamlessly connects our telemedicine platform with your CRM systems, streamlining workflow and reducing administrative burden. This allows medical staff to focus more on patient care rather than managing appointments and records.

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VoIP Communication Management with SIP Protocol for Endpoints

Our platform uses the SIP protocol to manage VoIP communications, ensuring stable and clear voice quality even during high volumes of traffic. This distributed management approach ensures reliability and scalability, crucial for handling large workloads in busy healthcare settings.

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Support for Organizational Features

Our platform supports essential organizational functionalities such as call routing, call transferring, call indication, voicemail, etc., customizable as per requirements. These features enhance the efficiency of communication within the healthcare organization, ensuring smooth and effective coordination between departments and improves patients experience.

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Multi lingual Management Interfaces

Offering a user-friendly experience that allows end-users to manage various aspects independently. This self-service capability reduces the need for technical support and empowers users to control their experience.

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Call Recording as per User Settings

Calls can be recorded based on user-defined settings, and these recordings are then converted and transferred to the chosen storage solution with an 'indexing' feature for transparent retrieval by authorized users at the endpoints. This ensures that important conversations are not only recorded but also easily accessible for future reference, compliance, and training purposes.

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Adherence to High Standards of Information Security

Our platform complies with stringent information security standards, ensuring the confidentiality, integrity, and availability of sensitive healthcare data. This adherence to high security standards is essential for protecting patient privacy and building trust in telemedicine services.

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Technological Flexibility Ensuring Project Success

The platform's technological flexibility guarantees the success of the project. It is designed to adapt to the evolving needs of the healthcare sector, ensuring that the telemedicine services remain cutting-edge and relevant in the face of changing healthcare dynamics and technological advancements.

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