Voicenter Operations Support Systems

Essential Operations Support Systems platform that enables you a seamless management of your network.
VC-oSS is a multitenant and cloud first by design system. We assist you to future proof your network and business opportunities.

Voice Interconnect

Simplify interconnection to other PSTN and SIP trunks.

  • Quality based Least Cost Routing - Guarantees profitable operations while keeping service quality optimal.
  • Cost management - Automated and customized providers rates updates to ensure accurate management of call termination activities.
  • Gateway provisioning - Simplifying the connection, testing and onboarding of new trunks to production.
  • Fully compliant to the STIR / SHAKEN standards.
    Automated Mobile Numbers Portability system to optimize call routing and charging
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Logs, Metrics, Traces

Built in logging mechanism to centrally audit and investigate all system events 
and metrics, providing your teams with easy to manage troubleshooting tools

  • RTCP capturing and analyzing - Proactively identify network and audio performance, aggregating MOS scores per calls, destinations, providers and more.
  • SIP & IMS Signaling - Captured, aggregated and stored for real time or future analysis.
  • Audit Logs - Thorough collection of all users and services activities in the system for in-depth forensic investigation and additional audit needs.
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Monitoring

Real time monitoring of your network assets, services and infrastructure to proactively identify and notify abnormal behaviour by predefined thresholds

  • Integrate Voicenter services to your existing operator monitoring tools using standard protocols (SNMP, ICMP, HTTPS) sensors.
  • Anomaly detection by severity.
  • Automated notifications only for low severity detections and automated operational triggers for high severity detections.
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Provisioning

Centrally manage all system parts and microservices in a single place

  • Simple provisioning of new service components such as accounts, users, DIDs, SIP trunks, hardware, vendors, IP Phones and more.
  • Automated High Availability design to support redundancy and scalability of all system elements avoiding operational bottlenecks.
  • Distributed architecture with no one point of failure to add resiliency to your services.
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