FAX2MAIL - Digitalize your incoming fax

Enabling you to carry your own digital fax machine anywhere
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Never miss your paperless faxes, from your clients, anywhere you go!

Voicenter ensures receiving a fax is as instant as opening your own email inbox.
The ability to receive faxes to emails, in turn, speeds up your responsiveness and improves  business communications with your clients. 

Never miss your paperless faxes, from your clients, anywhere you go!

Feature Common use cases

Simple and effortless digital Faxing

Receiving a fax message nowadays can boost your customer experience.
Delight your team and colleagues with instant digital fax recipient time.
Access every last bit of documentation your clients sent you in your own email inbox, without the trouble of finding that fax machine and papers in order to get that same info.

 

Saving lots of time and resources to your organization as most of your divisions and branches don’t need to worry anymore about a Fax machine as part of their telecommunications infrastructure. 

Simple and effortless digital Faxing
Empowering collaboration and accountability

An electronic Fax is much more than a tool of convenience. It empowers a more flexible workflow where every employee can have access to their personal digital Fax machine directly from their mailbox. You can set up groups of recipients so even if one of your employees is OOO you can still rely on the rest of the team to receive the fax, and handle it ASAP. Thus no need to hold in line to get your documents, and everyone enjoys synchronized information flow.

Empowering collaboration and accountability
Global presence as part of your customer service

Most international organizations need to purchase landlines, numbers and fax machines for every location to be in touch with their customers. Their customers send faxes according to each location to a different fax machine and then local personnel will collect the documents and transfer them again to the desired destination.

 

Voicenter provides a unified platform which will be responsible for the same operations via our cloud and send all relevant documents straight to your and your users inbox. Assign your international DIDs to your digital fax and configure which teams and users will receive their relevant documents correspondences with their end clients.

 Global presence as part of your customer service
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How does it work?

Each fax sent to your organization numbers will be collected by our worldwide fax proxy servers, no matter the origin of the fax sender. Once a fax is received in our system we will check to which number the fax was sent, verify which Fax box is assigned to that number and then transfer the docs to your preconfigured recipients emails.

 

Your whole fax correspondences will be stored for your convenience in our fax history section, and sorted by departments, fax boxes and users, so you may find all fax data related in a single interface which enables you to control your data as needed. Your client will not even notice as he will receive your digital fax confirmation reply.

 

3 simple steps is all it takes to create your international digital fax machine and start receiving faxes from around the world.

 

Fax box setup flow

 

  • Configure your fax box name and machine and assign it to an account
  • Add recipients 
  • Choose the relevant language for users 
  • Assign relevant numbers
  • Confirm the action

 

Fax history section

 

Where all fax related transactions meetup. You can filter incoming and outgoing faxes, by users, departments, fax status, dates, etc.. Exactly as you would do with phone interactions. 

 

You can use all that stored data via numerous actions. For example: Download, share, resend, view log of the fax and even open a ticket for support if something went wrong. All in one simple and user-friendly place.

 

Finally using a fax is in one place and relies only on yourself. Simple, easy, reliable.

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